LCC London – Vacancies – VauxWall-HarroWall-RavensWall

NEW CAREER OPPORTUNITIES AT LONDON’S LARGEST CLIMBING WALL GROUP

VauxWall, HarroWall, CroyWall, RavensWall, CanaryWall & BethWall are facilities of The Lakeland Climbing Centre Limited. We are driven by our passion for climbing and the positive effects it can bring to everyone’s lives. Our London facilities set a new standard for accessible, clean and constantly evolving indoor climbing. In partnership with our customers, staff, sponsors and suppliers we have created and continue to develop friendly, efficient and safety conscious centres of excellence for bouldering that everyone can enjoy. Strong links with our site in Kendal will provide opportunities for customers and staff to continue their journey into the diverse sport of climbing in the stunning Lake District National Park.

Following our re-opening on the 12th April its been fantastic to see the community returning to climbing. With further easing of Covid Measures in the coming months we will be able to expand our instructed sessions and naturally, the centres will grow as people feel safer to socialise and exercise indoors. To prepare for this we are expanding our team at three of our centres. 

Each member of the LCC team has a primary site where they work the majority of their shifts. There may be occasional shifts at other sites as required.

CURRENT ROLES WE ARE LOOKING FOR:

Duty Manager Vacancies*

  • 1 x Part Time Duty Manager– Primary Site – RavensWall (W6 0UQ)–  Minimum 20 hours per week focused around weekday early opening shifts (5.45am start)
  • 1 x Part time Duty Manager– Primary Site –  HarroWall (HA1 4HX) – Minimum 20 hours per week focused around evenings and weekends
  • 1 x Part time Duty Manager– Primary Site –  VauxWall West & East (SW8 1SR/SE11 6BD) – Minimum 20 hours per week focused around evenings and weekends
  • 1 x Full time Duty Manager– Primary Site –  VauxWall West & East (SW8 1SR/SE11 6BD) – Average 40 hours per week covering a full range of shifts

Team Member Vacancies

  • 1 x Part time Team Member– Primary Site – VauxWall West & East (SW8 1SR/SE11 6BD) – Minimum 20 hours per week focused around evenings and weekends
  • 2 x Part time Team Member– Primary Site – HarroWall (HA1 4HX)  – Minimum 20 hours per week focused around evenings and weekends

*All Duty Manager applicants must be able to get to their primary site for 5.45am as they may occasionally have to work a weekday open shift.

** For the right applicant there is the potential of combining two part-time vacancies into a full-time role. Please indicate on your application form if you would like to discuss this option at interview. 

THE ROLES

Duty Manager 

As part of a small multifunctional team, the role of Duty Manager is central to the effective running of the Centre. You will be responsible for the provision of a safe, fun and welcoming climbing environment. When on duty you will directly manage the day-to-day operations including the reception, café and shop with additional responsibilities including cleaning and administrative tasks. There is the potential to be involved in the instruction programme

Relevant experience is preferred but not essential for Duty Manager Roles as full training will be provided by LCC London.

Team Member

Working with the Duty Manager and on your own initiative, you are expected to provide an exceptional level of customer service in all centre operations. A significant part of this role will be instruction, including delivering inductions, private coaching and the junior programme. There is also potential to be involved in the route setting programme.

Relevant experience is preferred but not essential for Team Member roles as full training will be provided by LCC London.

We are also expanding our Route Setting Team – click here for this advert

CURRENT RATES

£10.80 per hour Duty Manager

£9.70 per hour Team Member

£7 per hour Team Member aged 16 or 17

(minimum age 16 for all current vacancies)

Rates are reviewed annually but have been frozen for 2021 due to covid financial recovery. 

 

WHY WORK FOR THE LAKELAND CLIMBING CENTRE LONDON?

Over the last seven years we have developed a reputation for exceptional climbing walls and excellent customer service which is the direct result of a happy, supportive and proactive team. LCC’s top priorities are its customers and staff and we want to create and maintain great places to work and climb. Free climbing, discounts with local businesses, financial support for continued professional development, flexible working hours and competitive rates of pay are the key benefits. Throughout the pandemic we have been exceptionally supportive, maintaining all our team and topping up furlough to 90% of normal pay. We continue to keep our staff and customers safe through regular reviews of our covid measures.

Timeline for applications

  • All applications deadlines: 30th May 
  • Interview dates: 10th & 11th June @ HarroWall 
  • Start Dates:  ASAP but flexible. 

Interviews will be carried out socially distanced covid secure manner.

Next Steps:

If the above positions interest you then you can download an application pack from: https://buff.ly/2pLPhfF

Completed applications should be emailed to: [email protected] 

Please note we do not accept CVs. Only applications filled in as per the application pack above will be considered.

 

If you have previously applied and would like to be reconsidered please email Katya with an updated copy of your application.